Returns & Exchanges
We want you to be completely satisfied with your purchase from The Nue Co. If for any reason you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn and unwashed items.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing